EXPERTISE REQUIRED

Essential Qualifications:

  • Matric (Grade 12)
  • NDip in Telecommunications and/or Information Technology / Computer Science.
  • Advanced Certifications in Huawei Data Communication, Optical, Enterprise Services and Software technologies, skilled in various disciplines that support innovative thinking in architecting critical industrial operational communication solutions.

Preferred Qualifications:

  • Tech / Degree in Telecommunications / Information Technology / Computer Science / Engineering.

Experience required

  • 5-10 years of industrial operational technologies networking experience in the OT environment.
  • Knowledge and background in Mining, Oil & Gas, and Port verticals.
  • 2-5 years of project experience.
  • 2-5 years in a team lead position, guiding and assisting with installations and commissioning of industrial connectivity networks (advantageous).

5-10 years of experience in Telecommunications and/or Operational, Information Technology / Microsoft Office 365 / Connectivity environments / with an inclination towards civil and mechanical disciplines and analytical thinking (advantageous).

WHAT WILL THE PERSON DO

  • Proactively scopes Huawei technical solution required to address customer requirements and recommends solutions that optimise value for both the customer and the company.
  • Secures input from all necessary solution stakeholders within the business and customer firm.
  • Adapt solutions, as necessary, to ensure appropriate support.
  • Coordinates closely with Sales, Operations and Service resources to align the solution design with the customer's business requirements.
  • Secure commitments from customer technical staff needed to ensure a deal's "technical close".
  • Responsible for conducting site visits and surveys, engineering, and document solution designs, writing technical papers, case studies, technical reviews, and product comparisons.
  • Provide coaching and professional development to team members and sales associates to enhance their product knowledge, technical acumen, and technical sales skills.
  • Deliver Huawei product management support for key products of the company
  • Support the sales team with Huawei presentations, demos, and product information, gathering technical information from manufacturers and technical writing.
  • Establish if there is any other opportunity that could potentially add to the company's product portfolio, meeting any other requirements the customer may have.
  • Monitor customer support for technical solutions proposed throughout the sales process and alert the sales and account teams to potential risks of deal closure.
  • Provides Huawei pre- and post-sales support to clients, operations, and services.
  • Help design custom-made solutions and products
  • Help in answering RFIs/RFQs/RFPs and Tenders with the key account executives and sales manager.
  • Participate in conferences, shows and exhibitions when appropriate and requested.

PERSONAL ATTRIBUTES/ SOFT SKILLS REQUIRED

  • Technical proficiency
  • Problem solving
  • Adaptability
  • Attention to detail
  • Analytical skills
  • Agile methodologies
  • Customer focus
  • Precision & Reliability
  • Data-driven mindset

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